FAQ

🔹 Training Programs

Q: Are your programs for beginners or advanced lifters?
Our programs are designed for all levels, with clear structure and progression. Each plan includes guidance for both beginners and those with training experience.

Q: What equipment do I need for your workouts?
Most programs are gym-based and use standard equipment (free weights, machines, cables). Some home-based plans will be available soon.

Q: How do I access the program after purchase?
You’ll receive an instant email with a secure download link or account access, depending on the format. All content is digital and available immediately.

Q: Can I use the program on my phone?
Yes, all programs are mobile-friendly and can be viewed on any device.

🔹 Physical Products

Q: How long does shipping take?
Shipping times vary by location. Most U.S. orders arrive within 7–12 business days. Tracking details are provided after your order is processed.

Q: Do you ship internationally?
Yes, we currently ship to several countries outside the U.S. Shipping rates and delivery times may vary.

Q: How do I track my order?
Once your order ships, you’ll receive a tracking link via email. You can also contact us directly if you need assistance.

Q: What if my item arrives damaged or defective?
Please contact us within 7 days of delivery. We’ll resolve the issue with a replacement or refund as appropriate.

🔹 General Questions

Q: What is your return policy?
For physical products: We offer 30-day returns on unused items in original condition.
For digital programs: Due to the nature of digital content, all sales are final once delivered.

Q: Can I contact someone for support?
Yes, reach out to our support team anytime at

info@fysqacademy.com 

fysqacademy@gmail.com

 we typically respond within few hours.